Crash when saving ride - 27/12/2014


(Phill Hodgkinson (WoB)) #1

Ride was fine until I clicked “I’m Done” then I was prompted to discard or save, I selected save and the app crashed. Here’s the exception error:

Unhandled exception at 0x77EE897E (ntdll.dll) in ZwiftApp.exe: 0xC000000D: An invalid parameter was passed to a service or function.


(Eric C. (Zwift HQ)) #2

Hi Phill,

Is this the first time it’s happened? Has it happened again?


(Phill Hodgkinson (WoB)) #3

Hi Eric,
I’ve done two rides, each one was 6 laps. The first ride it saved without issue, the crash was on second ride only. Will let you know if it happens again and if I can provide anything more specific.


(Brian Stewart) #4

I have the exact same problem.

Happens every time I hit I’m done


(Eric C. (Zwift HQ)) #5

If you are having a persistent problem, Brian, I highly recommend you submit a support ticket if you have not done so already :slight_smile:


(Stephen Jones (UoNTri)) #6

just did my first ride on zwift and this happened to me too.

Also, although the ride is logged as an activity on my dashboard, my overall km’s, time and elevation are all 0. Don’t know if this is connected to the crashing on saving though.