ADD I to the end of the URL for the Driver download and service tech do not abandon your client when the going gets tough.
Mac Sierra 10.12 Users
If you’re on a Mac with OSX 10.12 and your Computrainer worked before upgrading your OS, it’s possible the driver is experiencing conflicts. In order to fix this, follow these steps:
- Close Zwift and unplug the Computrainer.
- Uninstall/delete all the FTDI driver files by following these instructions.
- Run this command in Terminal to restart the Apple-provided driver “sudo kextload -b com.apple.driver.AppleUSBFTD”
- Plug the Computrainer back in, then start Zwift.
If it’s still not working after following those steps, unplug the Computrainer and close Zwift again, reinstall the FTDI driver for your OS, then try again.