Connectivity BT


(H.) #1

I constantly seem to lose connection to my qubo digital smart b+. With the elite app, there are no problems. What can I try to enhance connection strength? It’s terrible to ride while having to reconnect every other minute. (Using galaxy tablet s3)


(Lauren) #2

It sounds like you may be experiencing some internet connectivity issues, as well as bluetooth interference. We invite you to submit a support ticket so we can help look into the issue. As a friendly reminder, make sure the trainer and your device aren’t paired to anything you aren’t using for Zwift, including the Elite app.

Thanks!


(H.) #3

Thanks and sorry for the late reply. I switched to a Tacx Flux1 and all my problems are solved. I’ll contact Elite about my trainer.