computrainer crashing


(john tully) #1

program loads fine- sees computrainer- goes great, crashed between 2.6 and 2.9 mi everytime.

4 times in a row… 

good news is i am getting lots of practice on that hill- but would like to not crash.

happy to share my cpu specs but i think its program bc everything goes fine until then.


(Eric C. (Zwift HQ)) #2

Hi John,

If possible, please send in a support ticket with your DxDiag + log file (if PC) or your log file + log report (Mac). You can find instructions here: https://support.zwift.com/hc/en-us/articles/202979045–Troubleshoot-I-experienced-a-crash-What-do-I-do-now-

Thanks!