Companion keeps going to home page

Hi why does the companion app keep leaving the rise and back to the Home Screen. I’ve checked and both are on the same network?

The most common theme here is if you have a router that is dual band capable, and your device doesn’t mind switching back and forth either.

If your router has dual band enabled, and allow you to do this, a unique ID (SSID), should prevent that from happening; ie, your computer may be connected to 5ghz, and your phone might be switching to 2.4ghz for whatever reason every so often because that’s just what they like to do.

If you either disable dual band, or give the 2.4ghz and 5ghz ranges different names, then the issue should go away.