# Companion issue with power in workout mode

**URL:** <https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339>\
**Category:** Bugs and Support\
**Created:** [September 19, 2018, 8:37am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339 "2018-09-19T08:37:33Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Gerard\_Val\_HIK](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerard_val_hik/32/466498_2.png) [@Gerard\_Val\_HIK](https://forums.zwift.com/u/Gerard_Val_HIK)\
**Post date:** [September 19, 2018, 8:37am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/1 "2018-09-19T08:37:33Z")

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Last night my power inditacion on the app did not respond. I was doing a workout and the app showed something like:  
Do 0 (zero) power during … while on the pc-screen the power to produce was normal.  
IOS app. I saw it was updated sept 13.

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**Author:** ![Vincent\_Williams1](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/vincent_williams1/32/47767_2.png) [@Vincent\_Williams1](https://forums.zwift.com/u/Vincent_Williams1)\
**Post date:** [September 19, 2018, 6:52pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/2 "2018-09-19T18:52:59Z")

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Hey Gerard has this happened before or was it the first time? If that happens again try closing the Companion app then restart it while still in the ride.

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**Author:** ![Gerard\_Val\_HIK](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerard_val_hik/32/466498_2.png) [@Gerard\_Val\_HIK](https://forums.zwift.com/u/Gerard_Val_HIK)\
**Post date:** [September 19, 2018, 7:40pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/3 "2018-09-19T19:40:23Z")

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Hi Vincent,  
I did that while I was still in the ride. I even restarted my iPhone, turned wifi off and on… nothing changed.  
Maybe tomorrow evening I do a ride again and then I will test it again…  
It was the first time I had this.  
Regards Gerard.

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**Author:** ![Gerard\_Val\_HIK](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerard_val_hik/32/466498_2.png) [@Gerard\_Val\_HIK](https://forums.zwift.com/u/Gerard_Val_HIK)\
**Post date:** [September 24, 2018, 3:07pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/4 "2018-09-24T15:07:55Z")

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Powerinfo/data is not comming to the app…

 ![IMG_0471](https://global.discourse-cdn.com/gozwift/original/1X/ce1677850d4cbf4fa6ea8d5c07f38c0704155c78.png)

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**Author:** ![Vincent\_Williams1](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/vincent_williams1/32/47767_2.png) [@Vincent\_Williams1](https://forums.zwift.com/u/Vincent_Williams1)\
**Post date:** [September 24, 2018, 10:24pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/5 "2018-09-24T22:24:34Z")

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Thanks for the screenshot Gerard! Which device are you launching the Zwift app from?

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**Author:** ![Gerard\_Val\_HIK](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerard_val_hik/32/466498_2.png) [@Gerard\_Val\_HIK](https://forums.zwift.com/u/Gerard_Val_HIK)\
**Post date:** [September 25, 2018, 5:20am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/6 "2018-09-25T05:20:16Z")

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On iPhone 5. It’s my "spare’ phone. I tried switchin off/on wifi, off/on the whole device, makes no difference  
Regards  
Gerard

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**Author:** ![Vincent\_Williams1](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/vincent_williams1/32/47767_2.png) [@Vincent\_Williams1](https://forums.zwift.com/u/Vincent_Williams1)\
**Post date:** [September 26, 2018, 7:00pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/7 "2018-09-26T19:00:53Z")

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Hey Gerard, can you check to make sure your FTP isn’t set to 0?

Edit: I also see that you’ve sent a support conversation. If you have any new info please direct it there so we’re not talking in two places. 🙂

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**Author:** ![steve\_bourgeault](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/steve_bourgeault/32/475213_2.png) [@steve\_bourgeault](https://forums.zwift.com/u/steve_bourgeault)\
**Post date:** [October 5, 2018, 4:57pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/8 "2018-10-05T16:57:03Z")

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i have the same issue with a generation 6 ipod touch

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**Author:** ![steve\_bourgeault](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/steve_bourgeault/32/475213_2.png) [@steve\_bourgeault](https://forums.zwift.com/u/steve_bourgeault)\
**Post date:** [October 9, 2018, 6:45pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/9 "2018-10-09T18:45:02Z")

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when u say close it, you mean log out and log back in?

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**Author:** ![Josh\_Wepman](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/josh_wepman/32/47767_2.png) [@Josh\_Wepman](https://forums.zwift.com/u/Josh_Wepman)\
**Post date:** [November 10, 2018, 1:17am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/10 "2018-11-10T01:17:43Z")

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I have this problem every ride. 0w for whatever duration on companion app. Is there a solution?

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**Author:** ![Gerard\_Val\_HIK](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerard_val_hik/32/466498_2.png) [@Gerard\_Val\_HIK](https://forums.zwift.com/u/Gerard_Val_HIK)\
**Post date:** [November 10, 2018, 11:03am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/11 "2018-11-10T11:03:51Z")

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Nope.

Met vriendelijke groet

Gerard Val

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**Author:** ![Marcello\_Crevatin](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/marcello_crevatin/32/420215_2.png) [@Marcello\_Crevatin](https://forums.zwift.com/u/Marcello_Crevatin)\
**Post date:** [November 14, 2018, 4:04pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/12 "2018-11-14T16:04:45Z")

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I have the same problem 0W during workout, with I pad. The issue have a solution?

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**Author:** ![Ivo\_Ritters](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/ivo_ritters/32/49929_2.png) [@Ivo\_Ritters](https://forums.zwift.com/u/Ivo_Ritters)\
**Post date:** [December 6, 2018, 12:19am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/13 "2018-12-06T00:19:40Z")

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I am using the companion app on an old iphone 5c and it has the same problem with workouts. It seems not to fetch my ftp data from my account and therefore all targets are 0W. This is already going on for a while; unfortunately I cannot tell with which update this has been introduced. It was working in the past. Everything else works fine with the app. Probably this affects only old iphones and ipads?

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**Author:** ![verdusv](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/verdusv/32/4737_2.png) [@verdusv](https://forums.zwift.com/u/verdusv)\
**Post date:** [December 6, 2018, 5:49pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/14 "2018-12-06T17:49:31Z")

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I have this same issue with every workout. The companion app will drop power thus closing out the workout screen. I have to close the app and restart to get workout mode to reappear. This continues over and over. The readings on the PC are not affected, power remains constant.

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**Author:** ![Kevin\_Brownstein](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/kevin_brownstein/32/202228_2.png) [@Kevin\_Brownstein](https://forums.zwift.com/u/Kevin_Brownstein)\
**Post date:** [January 9, 2019, 3:51pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/15 "2019-01-09T15:51:03Z")

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I’m having the exact same issue as described by everyone above with my 3rd Gen iPad. The workout and power on the main Zwift application is fine, but the companion app always has the power goal at 0. I’m running the latest version of the Companion app (1/8) and all other functions are fine.

 ![20190109_104440](https://global.discourse-cdn.com/gozwift/original/2X/6/6c791edd57f96ac6517520a96adae46d1a53400f.jpeg)

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**Author:** ![Ryan\_Schoolmeyer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/ryan_schoolmeyer/32/14112_2.png) [@Ryan\_Schoolmeyer](https://forums.zwift.com/u/Ryan_Schoolmeyer)\
**Post date:** [January 10, 2019, 9:53pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/16 "2019-01-10T21:53:51Z")

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I have the same issue with my companion app. I use an old iPhone as my bike computer.

iPhone: 5  
IOS: 9.3.5  
App Version 2.4.5 (487)

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**Author:** ![Martin\_Kares](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@Martin\_Kares](https://forums.zwift.com/u/Martin_Kares)\
**Post date:** [January 17, 2019, 11:20am UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/17 "2019-01-17T11:20:36Z")

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Same problem!

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<div class="post-metadata">

**Author:** ![Kevin\_Brownstein](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/kevin_brownstein/32/202228_2.png) [@Kevin\_Brownstein](https://forums.zwift.com/u/Kevin_Brownstein)\
**Post date:** [January 23, 2019, 5:28pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/18 "2019-01-23T17:28:52Z")

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Engaged with Zwift support on this issue. I was told my iPad 3 was not supported and was directed to a page that showed Zwift app, not Companion requirements.

I asked for a clarification and was ignored. Anyone else get this type of response? I’m ok if my 6 year old ipad is not supported, but I would like to see it documented somewhere.

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**Author:** ![Brian\_Kelly\_Foyle\_CC](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/brian_kelly_foyle_cc/32/5069_2.png) [@Brian\_Kelly\_Foyle\_CC](https://forums.zwift.com/u/Brian_Kelly_Foyle_CC)\
**Post date:** [January 24, 2019, 2:55pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/19 "2019-01-24T14:55:12Z")

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Any updates on this as I have the same issue on both ipad and iphone?

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**Author:** ![Gerard\_Val\_HIK](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerard_val_hik/32/466498_2.png) [@Gerard\_Val\_HIK](https://forums.zwift.com/u/Gerard_Val_HIK)\
**Post date:** [January 24, 2019, 3:32pm UTC](https://forums.zwift.com/t/companion-issue-with-power-in-workout-mode/13339/20 "2019-01-24T15:32:53Z")

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I suspect it’s a non-issue to them. In a way zwift is growing too big too fast.

Priority is ESports…

Met vriendelijke groet

Gerard Val

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