Cog zwift bad product

Cog sucks totally since end november beginning december!

Gear switching with cog buttons has delays, many clicks, like 2 or more seconds before it reacts, was not the case before with apple tv latest version! Very bad when you race!

  1. it crashed now twice and reconnecting does not work, lost 40 sec in race being 2nd!

  2. if crashed zwift app should be on front iphone, otherwise forget reconnecting!

  3. when you start on smarttrainer no coorect gear! Heavy pedalling! Only works when zwift connected!

So consider carefully this product!

I advice when you race often do without cog!

This does not sound like a normal experience. You should contact support if you haven’t already.

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“when you start on smarttrainer no coorect gear! Heavy pedalling! Only works when zwift connected!” Since the swift app controls the trainer, of course it can’t control the resistance, if it is not connected to the internet and if the trainer is not connected to the app device blue tooth/ant

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I understand Lars, but with Di2 you don’t have this disadvantage, but I can live with this as long as latency is not an issue.

Support was for a long time not available, only chatbot which doe snot understand it at all

Email support@zwift.com

OK. I use the Zwift controls, and there is zero lag (that I notice) It could be that your buttons does not work properly any more. It’s apparently a problem on the early generations of the Zwift controllers.
I had a button (the “Y”) stopping working and got a replacement controller right away.