I’ve had my trainer for about a month now and the click has never seemed to work well. It’s constantly dropping Bluetooth connection I suppose because shifting doesn’t work. I have swift running on my home computer and I thought click was connected to my home computer but I think from reading the forums it actually connects to the companion app. So I made sure that the click is connected in the companion app and yet during a ride shifting becomes impossible. I’ve moved my phone closer to the click device and nothing seems to help. As I see many many many many others are reporting the same issue it seems that there’s a problem with this design or at a minimum firmware.
Likely the issue where the Click bends a bit and loses connection to its battery. It’s not a great design.