Classic/Garmin Trouble Again.

(Craig James) #1

I have managed to connect my classic/garmin to the pc on a few occasions but it can take me 15 to 20 minutes for the programme to pick up the garmin etc.
The ANT+ dongle is picked up and when I remove it, the no ant dongle pop up appears, but for some reason it is hit and miss as to whether the garmin etc are picked up. Searching reveals nothing, then after a dozen shutdowns and restarts it will appear but not always.
So frustrating.
Any ideas?
Running Windows 8.1

(Eric C. (Zwift HQ)) #2

Hi Craig,

How far away is your ANT+ dongle from your sensors?

(Craig James) #3

It’s right next to it. I’m using an extension lead.

I tried the heart rate monitor and it picked it up straight away.

I then re-tried the garmin and it picked it up. Then it wouldn’t pick up the HRM again!

(Eric C. (Zwift HQ)) #4

Are the batteries in your sensors fresh? Can you try reseating them if they are?

(Craig James) #5

I will get some new ones today and try them tonight! Thank you :slight_smile:

(Craig James) #6

All worked fine yesterday! Changed the Garmin battery, span the pedals and it picked it up straight away.

Thanks for the help.