Change birthdate

2020-12-12T21:00:00Z

Pls advise how to change my birthdate which has been set to December 31,2017.I had to switch off the age button;as otherwise,I was 2 years old on the screen.
I will appreciate if anyone could respond to solve this problem.

You’ll have to contact Zwift Support to have it changed

You need to send an e-mail to Zwift Support to get this changed.

I sent my email to *supportatzwiftdotcom yet I received a reply where I am directed to the FAQ section and this is a vicious cycle.

I will appreciate if you could kindly write to me if there is another mail than *SUPPORT at ZWIFTdotCOM ?
*I had to text the link as I could not send them as links

Looking forward to hearing from you soon,
MG

Dear Jesper,
I sent my email to *supportatzwiftdotcom and I received a reply where I am directed to the FAQ section.
Is there an email address that you are sure will respond to me ?

*I had to text the link as I could not send it as a link

All the best,
MG

That’s the standard first automated reply to any support query. You’ll just have to wait for the next reply from a human…

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