can't pay by mastercard

Dear

I can’t manage to pay my account by mastercard. I tried to pay with 2 different mastercards(of my parents). What can I do?

I always get this message.

An error has occurred while creating your subscription, please verify the information entered.

Kind Regards

 

Philip Laureys

 

I would also suggest submitting a ticket: https://support.zwift.com/hc/en-us/requests/new

 

Hi Philip,

It should be fixed by now. Apologies for the inconvenience!