can't pay by mastercard


I can’t manage to pay my account by mastercard. I tried to pay with 2 different mastercards(of my parents). What can I do?

I always get this message.

An error has occurred while creating your subscription, please verify the information entered.

Kind Regards


Philip Laureys


I would also suggest submitting a ticket:


Hi Philip,

It should be fixed by now. Apologies for the inconvenience!