Can't login to ipad zwift When laptop login is fine. Help?

[Otto_Destruct (CJ)]

From another post on this:

@Otto_Destruct

This happens OCCASIONALLY to me. I think it comes down to a quirk of the UI where the userID and/or password LOOK like they’ve been entered correctly but they aren’t.

What usually fixes it:

DELETE your user profile from the app, add yourself as a new user…but do not type in your data. Instead, PASTE your UserID and password in from somewhere else (notepad, whatever).