Can't connect the turbotrainer to MacBook after latest update

The Archives Archived: Tips and Troubleshooting
1

Hi,

Today after the latest update, I cannot connect my Tacx Vortex to my MacBook Pro 2013 anymore. Last week it worked flawlessly but it won’t connect anymore. I always used the build-in Bluetooth and up till now it connected flawlessly.

The tacx app as well as the Zwift iPad app is connecting fine.

Anyone else encountering this problem?

2

Hi Janosch,

We’ve seen this with a few people - try zapping the PRAM on the Mac:

  1. Shut down your machine. Yes, all the way down, not sleep or logging out.
  2. Press the power button and then press command-option-p-r. …
  3. Hold those keys down until your Mac reboots again and you here the startup chime.
  4. Let go of the keys and let your Mac reboot normally.

And if that doesn’t work, there’s this article that may help as well:

http://www.idownloadblog.com/2016/02/01/experiencing-bluetooth-problems-on-your-mac-try-this/

3

Thanks Eric, resetting the PRAM actually did the trick for me :).