canselling your subscriptions link doesn't work ?

(Odd Olsson) #1

Im canselling my subscription but it doesnt change the status  - but its still Active.

Do I miss something ?

(Fed Ilchenko - KAZ) #2

I could guess that subscription will remain active until your paid period will not expire. Then it will be cancelled and your card will not be charged for the new period.

(Eric C. (Zwift HQ)) #3

Hi Odd,

How are you attempting to cancel? Just via the link on under Payments?