# Cannot upload log.txt files in Zwiftalizer from Android device **URL:** \ **Category:** Android\ **Created:** [November 27, 2020, 3:58pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866 "2020-11-27T15:58:29Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 27, 2020, 3:58pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/1 "2020-11-27T15:58:29Z")
I saved some log.txt files from my android phone (huawei nova 5t) When I upload them in Zwiftalizer I have an error: **“sorry, an error occurred reading the log file. are you sure you used a log.txt file?”** Is this a common error? Please advice. ---
**Author:** ![Dean](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dean/32/489893_2.png) [@Dean](https://forums.zwift.com/u/Dean)\ **Post date:** [November 27, 2020, 8:54pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/2 "2020-11-27T20:54:53Z")
Chrome (daily browser) wont run it due to various plugins and never figured out which one. I run a clean install of Edge for Zwiftalizer that has no plugins. if you use/have plugins for both, then if you have a clean IE, try that? ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 10:46am UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/3 "2020-11-28T10:46:57Z")
not in IE, Chrome, Firefox and Edge, tried them all. ---
**Author:** ![Henk\_de\_Beer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/henk_de_beer/32/29049_2.png) [@Henk\_de\_Beer](https://forums.zwift.com/u/Henk_de_Beer)\ **Post date:** [November 28, 2020, 11:24am UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/4 "2020-11-28T11:24:42Z")
I had the same this week, I tried Firefox and Chrome. Strangely, [https://taterlizer.com/](https://taterlizer.com/) works, which seems to be zwiftalizer with a different skin and an older version (v1.8.3 VS v1.8.9). ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 3:41pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/5 "2020-11-28T15:41:47Z")
@Henk_de_Beer taterlizer did the job. thanks. ---
**Author:** ![Dave\_ZPCMR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dave_zpcmr/32/462346_2.png) [@Dave\_ZPCMR](https://forums.zwift.com/u/Dave_ZPCMR)\ **Post date:** [November 28, 2020, 4:01pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/6 "2020-11-28T16:01:40Z")
@zwiftalizer 😂😂😂 ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 4:21pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/7 "2020-11-28T16:21:15Z")
@Dave_ZPCMR , why is this funny? ---
**Author:** ![Dave\_ZPCMR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dave_zpcmr/32/462346_2.png) [@Dave\_ZPCMR](https://forums.zwift.com/u/Dave_ZPCMR)\ **Post date:** [November 28, 2020, 4:22pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/8 "2020-11-28T16:22:26Z")
It’s Mike’s site. The Taterlizer was made as a bit of fun, it’s amusing that it was able to solve a problem for you. 🙂 ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 4:23pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/9 "2020-11-28T16:23:46Z")
Well zwiftalizer is not able to read my log files. Taterlizer did 😊 ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 4:26pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/10 "2020-11-28T16:26:23Z")
@Dave_ZPCMR I am not the only one, also @Henk_de_Beer wasn’t able to upload his logs to zwiftalizer. Henk gave the solution 👍 ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 4:33pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/11 "2020-11-28T16:33:00Z")
![Screenshot_20201128_173100_com.android.chrome](https://global.discourse-cdn.com/gozwift/original/4X/7/d/c/7dc9e1c04569f12801f15b9342c777fdcbd37800.jpeg) Error zwiftalizer ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 4:34pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/12 "2020-11-28T16:34:59Z")
![Screenshot_20201128_173412_com.android.chrome](https://global.discourse-cdn.com/gozwift/original/4X/0/e/b/0eb7ea1f16ecb2b8124ce1ef491b644f5f8544cf.jpeg) Taterlizer no error 😊 ---
**Author:** ![Dean](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dean/32/489893_2.png) [@Dean](https://forums.zwift.com/u/Dean)\ **Post date:** [November 28, 2020, 7:39pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/13 "2020-11-28T19:39:03Z")
Care to send me your log file so I can try Kurt? zwiftposts @ [gmail.com](http://gmail.com) ---
**Author:** ![zwiftalizer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/zwiftalizer/32/439922_2.png) [@zwiftalizer](https://forums.zwift.com/u/zwiftalizer)\ **Post date:** [November 28, 2020, 7:55pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/14 "2020-11-28T19:55:07Z")
I don’t have an android device I can use to test. Attach an android log file and I’ll take a look when I get a chance. It’s something simple if it works in the older build. I just don’t have much free time to look into it at the moment. ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 28, 2020, 8:13pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/15 "2020-11-28T20:13:30Z")
Thanks, I uploaded some files Android device is Huawei Nova 5T Trainer Kickr Snap [https://we.tl/t-I9UYgtV1nR](https://we.tl/t-I9UYgtV1nR) ---
**Author:** ![Dean](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dean/32/489893_2.png) [@Dean](https://forums.zwift.com/u/Dean)\ **Post date:** [November 28, 2020, 8:23pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/16 "2020-11-28T20:23:24Z")
I just tried Kurt’s log file and it failed on Zwiftalizer too. Tried shortening it by dropping minutes off the end, and did the same on one of mine. Mine was fine, Kurt’s not so much. Only difference I could see was mine are double spaced, Kurt’s single. Odd. ---
**Author:** ![zwiftalizer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/zwiftalizer/32/439922_2.png) [@zwiftalizer](https://forums.zwift.com/u/zwiftalizer)\ **Post date:** [November 29, 2020, 5:47pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/17 "2020-11-29T17:47:35Z")
Thanks Kurt. It should be working now. I will try to address the incorrect platform icon and ‘unknown’ CPU some other time. ---
**Author:** ![K\_DPW](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/k_dpw/32/542886_2.png) [@K\_DPW](https://forums.zwift.com/u/K_DPW)\ **Post date:** [November 29, 2020, 6:40pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/18 "2020-11-29T18:40:02Z")
I should thank you Mike. That was bloody quick fixed by you👍. Thanks Mike! ---
**Author:** ![zwiftalizer](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/zwiftalizer/32/439922_2.png) [@zwiftalizer](https://forums.zwift.com/u/zwiftalizer)\ **Post date:** [November 29, 2020, 8:22pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/19 "2020-11-29T20:22:11Z")
I just pushed another update. Platform detected correctly for Android (Mali and Adreno GPUs), but CPU type eluded me, for now. ![Screen Shot 2020-11-29 at 12.20.10 PM](https://global.discourse-cdn.com/gozwift/original/4X/c/2/d/c2d2a05de5864f38b6607451d4ab1fbe2b2facb0.png) ---
**Author:** ![Dave\_ZPCMR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/dave_zpcmr/32/462346_2.png) [@Dave\_ZPCMR](https://forums.zwift.com/u/Dave_ZPCMR)\ **Post date:** [November 29, 2020, 8:24pm UTC](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866/20 "2020-11-29T20:24:57Z")
Such a legend. 🥰 [Next page](https://forums.zwift.com/t/cannot-upload-log-txt-files-in-zwiftalizer-from-android-device/517866.md?page=2)