Can I remove play controllers from pairing screen?

General Discussion
1

I’ve had too many issues with my play controllers and I’ve decided I really don’t need them. How can I remove them from the pairing screen? Before I had the play controllers, I’d go to the game automatically after all devices were found. Now I hang on the pairing screen until I press OK. Not a big deal, but is there a way to edit the Zwift config files to skip looking for the controllers?

2

Depends on what you are running the game on, but if it’s a PC or Mac you should remove Documents\Zwift\knowndevices.xml

Anything else, or if that doesn’t work, follow the reinstall instructions: Re-Installing Zwift

If the Play controllers are within warranty you can get replacements by contacting support

3

If you don’t turn on the Play controllers, do they still show up on the pairing screen? Or take out the batteries, etc.?

4

Thanks for that info. I deleted the play controllers and several other devices from that list that are no longer in use. Over 5 years I created a long list of “devices” using different bikes, sensors and trainers.