I’ve got a kickr core and have been using it for about a year fine, however after the latest Zwift update I can’t calibrate it using the Zwift app. When I go on to the calibration setting it usually lets you pedal to a certain speed and then asks you to stop pedalling, however now it just says stop pedalling immediately and times out. Now the calibration is totally. How do I fix it?
Don’t calibrate via Zwift. It’s recommended to always calibrate via your trainer manufacturer’s app.
However, if you’re on the latest firmware then your Kickr Core will auto-calibrate anyway, so manual calibration will be unnecessary. Sounds like maybe you’re not on the latest firmware?
Thanks- yea I downloaded the latest firmware update after having the issue but still no change.
I always thought it was best to do a spin down calibration every week or two
Hi, i am having the same issue after the latest update! Calibrated using Elite app on my Direto and then with the wahoo app on the Kickr and neither will spin down on zwift app. Also have no resistance in game and ERG mode isnt working either! A zwift ambassador escalated my issue to the zwift team so hopefully they will come back to me with some help.
Hi @Ashley_Briggs and @Bethany_Brooksbank, welcome to the forums!
I’m Fernanda, from Zwift.
I can see that you are experiencing issues with calibrating your trainers, let me share with you that we recommend performing calibrations on the manufacturer’s app, in the case of Ashley can follow these steps for calibrating via Wahoo, and in the case of Bethany can follow these steps for calibration via ELITE.
Also, I want you to know that I located the tickets that you opened with our email team, and I already moved forward and answered you via email with more recommendations to ensure an accurate ride with your trainers!
Keep an eye on your inbox.