Bluetooth connection signal keeps dropping with Apple TV


(Graham Perkins) #1

Hi there,

I have just recently got a Wahoo Kickr Gen1 given to me. When I open up the Mobile app and then Zwift on Apple TV it sees the Kickr but then the signal drops straight away. Sometimes it comes and goes but not always. Funny thing is when I start it all up in the morning with just the kickr plugged in the signal is ok but when I hook everything up, say the fan, iphone and apple tv the signal drops straight away.

My Wahoo Tickr X also drops signal too.

Has there been any definite solutions for this.

It always connected fine with my Kickr snap previously.

cheers

Graham


(David Gibbs (Red Rider)) #2

Make sure no other apps are connected to the Kickr (phone, computer, tablet, etc).

Are you using the ATV’s bluetooth to connect to the Kickr? If so, consider using the companion app.


(Graham Perkins) #3

Hi David,

Thanks for the reply. I use the companion app indeed. I did have the wahoo utility app paired to the iphone so I have removed this after I did the spindown. Just found out today that our Sky router has just packed up today which is not ideal lol.


(David Gibbs (Red Rider)) #4

FWIW: There are some devices that can cause interference with Bluetooth & WiFi.

Check out https://support.apple.com/en-us/HT201542

david