# BLE Connectivity Issues

**URL:** <https://forums.zwift.com/t/ble-connectivity-issues/598851>\
**Category:** General Discussion\
**Created:** [January 10, 2023, 12:36am UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851 "2023-01-10T00:36:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Darian\_Welsh](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/darian_welsh/32/448055_2.png) [@Darian\_Welsh](https://forums.zwift.com/u/Darian_Welsh)\
**Post date:** [January 10, 2023, 12:36am UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851/1 "2023-01-10T00:36:09Z")

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I have a Tacx Flux and I’ve been using Zwift for over two months now. Just started a training program and the app no longer accepts my bluetooth connection for cadence and control. Was there a recent update? Spent two infuriating hours trying to solve this problem and made no progress.

Anybody else experiencing this issue recently? I didn’t want to purchase an ANT+ device, but it seems to be going in that direction.

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**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\
**Post date:** [January 10, 2023, 1:28am UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851/2 "2023-01-10T01:28:01Z")

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Does it work OK with the Tacx app via Bluetooth (when Zwift isn’t running and assuming you are not pairing via the Companion app)?

I’ve had better luck with troublefree pairing via ANT+, but I don’t have your trainer. I use a Coospo ANT+ dongle that came with an extension cable for $20.

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**Author:** ![Darian\_Welsh](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/darian_welsh/32/448055_2.png) [@Darian\_Welsh](https://forums.zwift.com/u/Darian_Welsh)\
**Post date:** [January 10, 2023, 2:05am UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851/3 "2023-01-10T02:05:08Z")

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It works great with the tacx app. Going to try with an ANT+ usb tomorrow

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**Author:** ![Nigel\_Tufnel](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/nigel_tufnel/32/487824_2.png) [@Nigel\_Tufnel](https://forums.zwift.com/u/Nigel_Tufnel)\
**Post date:** [January 10, 2023, 2:10am UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851/4 "2023-01-10T02:10:25Z")

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> [@Darian\_Welsh](#):
>
> It works great with the tacx app.

Is it possibly still connected to the Tacx app?

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**Author:** ![Brent\_M](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/brent_m/32/479495_2.png) [@Brent\_M](https://forums.zwift.com/u/Brent_M)\
**Post date:** [January 13, 2023, 9:52pm UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851/5 "2023-01-13T21:52:13Z")

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@Darian_Welsh, @Nigel_Tufnel has a great point here. If your trainer is paired to another app, it may prevent it from pairing to Zwift – I know I’ve encountered this issue in the past. Also, here’s some more BLE troubleshooting tips: [BLE and ANT+ Interference Troubleshooting Tips](https://support.zwift.com/en_us/ble-and-ant-interference-troubleshooting-tips-ryUhOTnzH) If you try these and are still having issues, please reach out to our [Community Support team](https://www.zwift.com/contact-us) and we’ll do everything we can to get you sorted.

Good luck and please keep us posted.

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**Author:** ![Darian\_Welsh](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/darian_welsh/32/448055_2.png) [@Darian\_Welsh](https://forums.zwift.com/u/Darian_Welsh)\
**Post date:** [January 13, 2023, 10:13pm UTC](https://forums.zwift.com/t/ble-connectivity-issues/598851/6 "2023-01-13T22:13:16Z")

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Hey All, i’m not sure what happened, but my device started connecting after restarting the app and computer several times. I almost never utilize other apps for the trainer, pretty much Zwift only. I only opened the other apps to confirm that my trainer was still functioning. Not sure what happened…
