Avatar not moving consistently - MacBook Pro

I have an active account, it’s not a trial, I have Wahoo Speed and Cadence sensors that are both successfully hooked up, but my avatar will not move.

My cadence is showing on screen when I pedal, but the power is not showing and my avatar does not move.

I’ve experienced this many times and sometimes it randomly starts working after a while, other times it doesn’t work at all. I found something buried on a form about resetting my bluetooth preferences on my MacBook and it worked for about a week, but now I can’t find that thread and I’m sick of haven’t to do major repairs every week just to be able to use Zwift. Is anyone else having these issues?