Avatar not at the correct level

(Anthony Jackson) #1

logged into zwift tonight and my avatar is level 2 and I should be level 9 anyone any ideas how this has happened.


(Jason K) #2

Anthony, I’m making an email ticket for you so we can work with you on this. There’s been a few other similar cases we’re investigating.

If anyone else is experiencing this, submit a ticket to bit.ly/zwiftsupport.