Appealing shadow ban

I made a genuine mistake entering the wrong weight and didn’t realise it until I’d sprinted in a mini race but now I have a shadow ban and will miss the first 3 ZRLs - is there any appeals process? I suspect not!

Not sure if that would be Zwift and/or WTRL’s call? Good luck.

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Hi @Huw_Davies,

Welcome to the Zwift Forums!

I would suggest reaching out to us directly to appeal this. You can reach us here. We can get your concern logged and then either to the right team, or direction on how to proceed from there.