Ant paired with kikr but not working in game

Hi Simon, 

Are you pairing your Kickr directly to your device? You’ll want to make sure you’re pairing your Kickr to Zwift, rather than to anything else. 

I encountered this issue once and cured it by waiting for the Kickr FE-C protocol option to appear in the Zwift trainer pairing box vs just the Kickr Protocol.  The FE-C option occasionally takes several seconds to appear.