Getting tired of chasing my tail with non-existant help from the it help ticket system.
Can you please patch this.
Hi Matt,
We’re sorry you’re having bad experience with our ticket system. I just checked the ticket and few of our agents is trying to help you - (last reply few hours ago). I can assure you we’re trying our best to solve the issue, however sometime it involves a lot of internal testing with multiple number of our engineers.
Please be patient and we will contact you with further steps soon.
Thank you
Tom,
It has been an ongoing issue for a month.
It will work solid for a day or 2, then the problem will return
I have done as much as i can to try and rectify issue.
restarted router
restarted phone
force stop app
clear cache to app
reinstall app on phone