7 days


(Eric Schmidt) #1

I rode  3/2 - 3/8 and never  unlocked the 7 days in a row 

 

Thank you 

Eric Schmidt 


(. TomH..) #2

Hi Eric, 

That’s strange something must have gone wrong there, but not to worry - you will get the award you have earned. Please click HERE and submit a ticket and include your ‘‘fit’’ files (for each ride) and screen shots of the rides from your activity ride calendar and we will get it sorted for you. But please bare in mind we only have one person dealing with these issues at the moment so it might take a while but we can promise it will happen. 

Do you know where you can find the files?