# 502 Bad Gateway in Companion App

**URL:** <https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592>\
**Category:** Bugs and Support\
**Created:** [March 15, 2025, 8:03pm UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592 "2025-03-15T20:03:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Taras\_Voloshyn](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/taras_voloshyn/32/525077_2.png) [@Taras\_Voloshyn](https://forums.zwift.com/u/Taras_Voloshyn)\
**Post date:** [March 15, 2025, 8:03pm UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592/1 "2025-03-15T20:03:32Z")

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Hello!

For the last few days I have been getting an 502 error screen when clicking on Zwift Games 2025 and Big Spin

Sometimes it goes away, but not always.  
Internet connection is perfect and I can do everything else on Zwift app and companion app.

Thanks for the help!

 ![IMG_0140](https://global.discourse-cdn.com/gozwift/original/4X/3/4/4/344c50570cf28a5def7ed0322cc823077753dbc6.png)

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**Author:** ![Pawel\_Bednarczyk](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/pawel_bednarczyk/32/93968_2.png) [@Pawel\_Bednarczyk](https://forums.zwift.com/u/Pawel_Bednarczyk)\
**Post date:** [March 17, 2025, 12:33pm UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592/2 "2025-03-17T12:33:41Z")

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same issue here

 ![IMG_4557](https://global.discourse-cdn.com/gozwift/original/4X/9/9/5/995bdecd55e6828175e61446129888ec9f8cfa45.png)

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**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\
**Post date:** [March 17, 2025, 12:39pm UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592/3 "2025-03-17T12:39:15Z")

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Most likely means their service is down, like your client reached a reverse proxy in front of the service that handles those requests, but the backend was down so you got nothing but that error

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**Author:** ![Chris\_Quy](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/chris_quy/32/473287_2.png) [@Chris\_Quy](https://forums.zwift.com/u/Chris_Quy)\
**Post date:** [March 19, 2025, 11:59pm UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592/4 "2025-03-19T23:59:28Z")

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Same here. Also happened a week or so ago, Zwift support said clear browser cache but that didn’t help. It just went away and started to work but it’s broken again for me now

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<div class="post-metadata">

**Author:** ![Paul\_Southworth](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_southworth/32/538336_2.png) [@Paul\_Southworth](https://forums.zwift.com/u/Paul_Southworth)\
**Post date:** [March 20, 2025, 12:20am UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592/5 "2025-03-20T00:20:38Z")

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They have access to those errors without interacting with you because they served up the error. The 502 error didn’t come from your client. It sounds like they haven’t passed the report on to someone who can see it.

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**Author:** ![Martin\_Parry](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/martin_parry/32/524870_2.png) [@Martin\_Parry](https://forums.zwift.com/u/Martin_Parry)\
**Post date:** [March 21, 2025, 5:38pm UTC](https://forums.zwift.com/t/502-bad-gateway-in-companion-app/650592/6 "2025-03-21T17:38:04Z")

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I’ve had the same issue, deleted the app and re downloaded it and all was well but have the same again today, will see if it rectifies itself later.  
On IOS