3R races - No Power-ups or competitors showing

I’ve ridden a couple of 3R races over the last few weeks and on both occasions there were no Power-ups (despite a commentary at beginning to reserve something for the sprint finish) which isn’t a biggie but you weren’t able see the other competitors on the list and subsequently your position…or see if the other riders out on the course were in the race or which category. I know others were seeing the same as the messaging ‘kind of’ worked. When I say '“kind of worked”, there was little or no interaction during the ride.
3R’s website doesn’t seem to function and their Facebook page hasn’t given me membership as yet.