0 power reading from Tacx Neo

Zwift is not getting the power from the Tacx Neo Smart. It says it is paired to this controllable trainer. It gets the cadence from it but the power stays at 0 watts even when pedaling for 10 minutes. When I try to connect via ant+ (with a dongle), Zwift doesn’t find the trainer. With ant+, Zwift can connect to my powermeter on my bike but not with the trainer. When using Tacx app it works well with both bluetooth and ant+.

@Karine - it looks like you’ve submitted an email ticket about this, so we’ll work with you further there, as the solution for this will depend on your setup. Thanks for writing in!

What was the solution.  I upgraded to 2.0.6 firmware yesterday and now I am having the same problem.