Known Issues


Events/Mission Issues Issues with a particular Event or Mission. Graphical Issues Random tree in the road? In game keyboard blocking visuals? Graphic issues will go here. Zwift Companion Issues Issues specifically with Zwift Companion. In Game Errors General bugs that happen in game have a home here. Trainer/Device Issues Trainers, HR Monitors, Pedals, and anything else that can be paired to Zwift. Network Connectivity Issues Network connectivity issues go here (including syncing from device to device).
Topic Replies Created
About the Known Issues category 3 October 18, 2018
Some Trainers Are Lacking Resistance In ERG Mode 21 April 19, 2019
ERG mode wattage target can get stuck during session 69 November 1, 2018
FIXED: After logging into Android version 1.0.34055, Drops reset to 0 12 April 7, 2019
Fixed: Zwift crashing on End Ride or Exit when in German language 22 December 5, 2018
Apple TV: Switching from Ride to Run pairs and unpairs repeatedly causing non progression 3 December 13, 2018
FIXED: Zwifters are not receiving their Drops 18 March 1, 2019
Current Issues with Elite Direto Trainers 117 January 25, 2019
FIXED: Trainer Resistance Issues (Mainly on iOS Devices) 164 October 5, 2018
Rides sporadically not uploading to dashboard or third party sites 6 January 25, 2019
Some Zwifters are reporting game crashes on Mac following update to Mojave OS 10.14 15 January 8, 2019
FIXED: Kurt Kinetic Trainer receiving 'No Signal' when pairing with Android Zwift Companion 93 October 22, 2018
Training Peaks custom workouts do not upload to Garmin 3 January 25, 2019
Tour de Zwift Credit 27 January 11, 2019
UPDATE (1/28/2019) Run avatars stopping and starting during their run 37 January 4, 2019
Bikes are unable to change color 1 March 26, 2019
Zwift rides/runs not saving to Garmin 73 February 13, 2019
Water bottle and sticker pack Giveaway Run 4 November 12, 2018
UPDATE: Issues with Challenges 2 March 20, 2019
FIXED: Drop Shop: Purchased items missing in garage / Drops charged more than purchase amount 14 February 28, 2019
Sometimes segment jerseys do not appear on avatars 1 March 16, 2019
Cloud Sync | Newly created Workouts are not being placed in the correct folder, causing Cloud Sync to fail 3 November 28, 2018
Zwifters have reported discrepancy in Training Plan workouts between Zwift and Zwift Companion 2 November 7, 2018
Tacx Neo Smart 2 cadence fluctuating widly or showing no signal 62 December 13, 2018
Zwift on Android showing Black Screen 10 December 18, 2018
Calibration Timeout may Occur for CycleOps Trainers 11 September 12, 2018
Meetups: Zwifters are going the wrong direction on certain routes 1 February 28, 2019
Zwift Companion is not updating run/cycling level correctly 2 December 10, 2018
Mac's OS 10.14 (Mojave) Zwifters are experiencing stuttering in game when pairing a Computrainer 6 December 14, 2018
Reports of missing elevation climbed when world swapping 3 January 24, 2019