Bugs and Support

Archived: Tips and Troubleshooting Archive of the previous Tips and Troubleshooting category. You can look but you can’t reply!
About the Bugs and Support category [Bugs and Support] (12)
No answers here? Contact our Support Team! [Bugs and Support] (3)

In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://support.zwift.com/contact/. We’ll assist you as soon as possible. :ride_on:

Get Out of the Saddle! [Bugs and Support] (8)
Screenshots gone [Bugs and Support] (20)
Rider off course, no clip through buildings etc [Bugs and Support] (1)
Kinetic Rock and Roll Smart 2 + Android tablet and phone + Garmin Forerunner 645 setup [Bugs and Support] (6)
Custom Workouts have disappeared! [Bugs and Support] (16)
Android Zwift Beta - Android Zwift Companion App. ERG mode not working and incorrect PW meter readings [Bugs and Support] (1)
Dec 3rd Release: How to choose screen shot to upload [Bugs and Support] (4)
macOS clicking on buttons at start and end of session don't work [Bugs and Support] (1)
Apple TV Zwift App crashing on startup [Bugs and Support] (7)
PC (windows 10) won't detect any of my sensors [Bugs and Support] (12)
ZCA reports inconsistent event results [Bugs and Support] (1)
Tacx Neo Smart 2 cadence issues after Zwift update ( 2 ) [Bugs and Support] (24)
Apple TV 4k remote issues ( 2 3 4 5 6 7 ) [Bugs and Support] (121)
Speed to high [Bugs and Support] (2)
Stac Zero Halcyon & Android & Bluetooth FTMS [Bugs and Support] (4)
Cannot connect with controllable Zwift [Bugs and Support] (1)
Heart rate dropping during workout [Bugs and Support] (7)
Zwift RunPod and Milestone App [Bugs and Support] (7)
Getting "No Signal" right after connecting [Bugs and Support] (16)
Kurt kinetic not changing resistance [Bugs and Support] (7)
Wahoo Kickr Core Not Reading Power ( 2 ) [Bugs and Support] (24)
Tacx neo problems ( 2 ) [Bugs and Support] (27)
ERG mode failure on Tacx Neo [Bugs and Support] (1)
Computrainer not found in search [Bugs and Support] (9)
ERG almost impossible to peddle at beginning of ride [Bugs and Support] (2)
Seeing riders coming towards me keep popping up in the Riders Nearby window ( 2 ) [Bugs and Support] (25)
Everyone disappearing [Bugs and Support] (3)
Milestone Pod not displaying live data anymore (Zwift Running, iPad) [Bugs and Support] (4)