Bugs and Support

Topic Replies Activity
Zwift shuts down—Will not open on MacBook

I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se…

7 January 30, 2020
Troubleshooting Zwift Issues

Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting …

1 January 27, 2020
How-To: Troubleshooting Zwift Common Issues

Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c…

3 January 3, 2020
AppleTV keyboard app for your iPhone

Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo…

2 January 7, 2020
No answers here? Contact our Support Team!

In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://zwift.com/contact-us. We’ll assist you as soon as possible. :ride_on:

3 September 6, 2018
Zwift Companion to connect Bluetooth trainer to Windows computer 10 February 21, 2020
Latest update no resistance 1 February 22, 2020
No Badges? (Empire Rising & Lotta Lava) 4 February 22, 2020
London Classique badge not credited 1 February 22, 2020
Richmond route badges not credited 5 February 22, 2020
Kickr snap 1 February 21, 2020
Roadfeel bug in Richmond with Tacx Neo 13 February 21, 2020
ERG mode on Apple TV 4K with 2018 Kickr not working 1 February 21, 2020
Slow power/speed in zwift 30 February 21, 2020
Heart rate data not transmitting to zwift 3 February 21, 2020
TACX FLUX S - dynamic resistance going up hills (resistance comes and goes) 9 February 21, 2020
Apple 4k TV says out of bluetooth connections 13 February 21, 2020
Position indicator wrong 7 February 21, 2020
Map elevation graph 11 February 21, 2020
Blank / black photos from Zwift companion app 16 February 21, 2020
No Signal / Apple ipad 3 February 21, 2020
Apple TV 4k remote issues 236 February 21, 2020
Training peaks not showing up in workout selection 30 February 21, 2020
Expiry date on workouts 1 February 21, 2020
Ride Not Saving 5 February 21, 2020
Help with trainer/cadence/hrm 13 February 20, 2020
Jungle race not loading 8 February 20, 2020
Main screen distance overlaps with elevation on Apple TV 5 February 20, 2020
No count down timer for event 10 February 20, 2020
Macbook Pro 15'' freezes on longer rides 9 February 20, 2020