Bugs and Support

Topic Replies Activity
How-To: Troubleshooting Zwift Common Issues

Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c…

3 January 3, 2020
Zwift shuts down—Will not open on MacBook

I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se…

5 December 28, 2019
AppleTV keyboard app for your iPhone

Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo…

2 January 7, 2020
No answers here? Contact our Support Team!

In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://support.zwift.com/contact/. We’ll assist you as soon as possible. :ride_on:

3 September 6, 2018
ERG not holding steady 10 January 24, 2020
Using two mobile dashboard: where is my dashboard? 3 January 24, 2020
No resistance on Kickr Core after completing a workout 3 January 24, 2020
Hammer h2 not working following update 3 January 24, 2020
Zwift froze when in the pairing screen before WTRL TTT 2 January 24, 2020
Zwift crash after recognizing power trainer and ANT devices 2 January 24, 2020
7 day trial ended after 25km? 3 January 24, 2020
Drops missing, calories missing from challenge 1 January 24, 2020
Companion app activity summary doesn't display route map 1 January 24, 2020
Erg mode in Build me up plan 15 January 24, 2020
New settings for Elite Novo Force 21 January 24, 2020
Wireless HDMI receiver - Miracast - any lags on Zwift? 1 January 24, 2020
Heart rate device can not be paired 3 January 24, 2020
Training intervals out of sync 3 January 24, 2020
Mega Pretzel distance 2 January 23, 2020
My avatar clips in and out of pedals on climbs even when power and cadence is good 1 January 23, 2020
Missing Tour Of London Kit 16 January 23, 2020
ERG Mode Résistance delay 13 January 23, 2020
BKool trainer problems 1 January 23, 2020
Zwift "Logs" Folder Incompatible with OneDrive Sync 3 January 23, 2020
Training peaks not showing up in workout selection 15 January 23, 2020
Amd Ryzen 7 pro vs Intel 8th i7 - T480s vs T495s 4 January 23, 2020
Slow power/speed in zwift 21 January 23, 2020
Tacx Flux S ERG is not limiting watts 16 January 23, 2020
How to connect a Garmin Ceinture Cardio HRM-Dual to swift 7 January 23, 2020
Zwift crashing on IPad 7 January 23, 2020