Bugs and Support


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No answers here? Contact our Support Team!

In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://support.zwift.com/contact/. We’ll assist you as soon as possible. :ride_on:

3 September 6, 2018
Why does the ride not match what is shown in description? 5 April 20, 2019
Volcano circuit lap counter not working 3 April 21, 2019
Kickr ERG mode and spindown with Apple TV 19 November 13, 2018
ANT+ dongle not activated after Zwift update 5 April 20, 2019
Super Fast Riders today on course 6 April 19, 2019
50-60mph with 180-220 watts of power 3 April 20, 2019
No 4k resolution with AMD RX590 8gb 38 January 31, 2019
Completed everest challenge, no tron bike awarded 18 March 20, 2019
Events Screen does not work for Cycling in Companion App 1 April 20, 2019
Wahoo Kickr lag issue 8 January 6, 2019
Ipad mirroring via ATV 2 to tv problem (screen sharing) 3 April 8, 2019
Tick Tock reverse is broken 2 April 19, 2019
808/Super9 DISC not in Drop Shop anymore 123 March 1, 2019
No resistance in climbs / Wahoo Kickr 78 September 26, 2018
Problem with slipping 7 April 18, 2019
Massive Watts? Cyclops Magnus 4 April 17, 2019
Updated to new area; ERG not working today, Worked fine yesterday 3 April 19, 2019
Technogym Skillbike with Zwift iOS 17 November 7, 2018
Contact us form broken 8 April 18, 2019
Zwift not saving rides (or .fit files) ANYWHERE 13 January 28, 2019
Remaining race distance inaccurate 4 April 18, 2019
U-turn no longer works 11 April 18, 2019
Zwift keeps crashing while saving 12 April 14, 2019
Elite Direto with apple TV 6 March 25, 2019
Companion app toggles to events list 4 April 2, 2019
High watt reading 3 April 17, 2019
Climbed meters doest change 1 April 18, 2019
Garmin Fenix 5s Plus and Zwift HR Broadcast Connection - Newbie 3 April 17, 2019
Zwift keeps altering my Custom Workouts 2 April 16, 2019